[02:40.13]We’ve been sitting around here for over an hour
[02:42.27]And when I look around and all I see
[02:44.08]Is people shooting the bull and drinking coffee.
[02:46.76]Who runs this place?
[02:51.46]Well, I’d have it in shape in two days,
[02:52.47]I can tell you that.
[02:53.93]I’d bet you would. How can I help you?
[02:56.01]-Oh, he was first. -No, you go ahead.
[02:58.25]-I think I want to hear this -Me too.
[03:00.72]I do not appreciate the attitude.
[03:02.44]Ma’am, now you can tell me what you want
[03:05.65]Or I’ll make sure you wait all day.
[03:07.91]Now how can I help you?
[03:09.93]I’d like to become a legal guardian.
[03:12.02]Lord help that child.
[03:17.81]There’s very little on Michael.
[03:20.49]Most of his files have been lost.
[03:22.37]-What is in there? -A few case notes.
[03:25.81]This one describes an incident where
[03:28.24]Officers forcibly removed Michael
[03:30.53]From Denise Oher’s care when Michael was seven.